Management Team

Neil Densmore

Founder & President, Great Lakes Management Group

Neil Densmore formed Great Lakes Management Group in 1997. A Certified Hotel Administrator, he has over 25 years of direct hotel management experience. 

His background encompasses an extensive hotel career in full-service, limited-service and resort properties, which include: Hilton, Choice Hotels International, and IHG brands.During his tenure at these facilities, Neil gained first-hand knowledge of all aspects of hotel management including food and beverage, convention services,sales, maintenance, revenue/yield management, reservations, front office and general hotel operations.

Jessica Johnson

Vice President

Jessica joined Great Lakes Management Group in 2014 and serves as a Regional Director overseeing operations for select hotels in the GLMG Portfolio.

Jessica has led her hotels to the top 2% of the brand in overall performance based on brand standards, guest service and finacial performance. Being an accomplished hospitality professional with over 17 years in the industry Jessica gained extensive hospitality experience from a multi-position background that includes General Manager, Director of Operations and Director of F&B for brands such as Hilton and IHG. 

During this time, Jessica consistently achieved key performance initiatives, maximized operational profitability and effectiveness, while leading her teams in delivering exceptional customer service.

Randy Haynes

Vice President of Administration & Investor Relations

Randy joined Great Lakes Management Group in 2004, as the Vice President of Hotel Operations. He is responsible for overseeing hotel operations for the GLMG portfolio.

A Certified Hotel Administrator, he has 25+ years of hotel experience as a Corporate Controller and General Manager of full-service hotels, which include the brands of Hilton, IHG and Marriott.

His extensive experience gives our team the expertise in all aspects of the hotel business, including sales, finance, revenue management, food and beverage, and guest service.

Paul Lenhart

Director of Facilities

Paul Lenhart joined Great Lakes Management Group in 2019, serving as the Director of Facilities overseeing engineering and maintenance practices for the GLMG portfolio.  Paul has over 30 years of experience directly overseeing commercial properties in all aspects of building environments, preventative maintenance, safety programs, and building efficiency. He has worked in various commercial settings overseeing all maintenance and construction aspects of the building for Office Structures, Hospitals, Financial Intuitions, Hotels, and Food & Beverage Outlets. In addition, Paul has an extensive HVAC Equipment and controls background with 20+ years in the field servicing and installing equipment. Paul brings a wealth of knowledge and experience in nearly all facets of building engineering.

Interested in working with experienced professionals to develop or manage your new property? Contact us to start a conversation.

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