Hotel Operations Management

Creating a high quality experience for guests takes operational excellence in all areas of service. Whether it's building a strong staff, negotiating service contracts, promoting your offers to new customers, or anything else needed to run a successful hotel, our comprehensive operation management package has it all.

Operating Supplies

  • Negotiate best prices for all operating supplies and equipment
  • Order and maintain appropriate inventories of supplies
  • Inventory supplies monthly to maintain costs and maximize profit

Repairs, Replacements & Improvements

  • Inspect property routinely to ensure facility is maintained in excellent condition
  • Implement and manage ongoing preventative maintenance program
  • Handle any repairs, alterations or decorating needed after opening

Advertising & Promotion

  • Plan, prepare, and contract advertising promotions for the hotel as needed
  • Make recommendations and join associations, clubs, and civic groups to maintain community awareness
  • Prepare sales and marketing plan with competitive analysis

Personnel

  • Direct the selection, employment, termination, and supervision of all employees
  • Direct employee training, promotion, incentives, reviews, and job duties
  • Determine appropriate compensation rates for all employees
  • Setup and maintain personnel files to comply with all state and federal regulations

Service Contracts

  • Negotiate service contracts imperative to running the property, including but not limited to:
    - Trash removal
    - Snow removal
    - Landscaping & lawn service
    - Carpet cleaning
    - And more

Concessions

  • Negotiate concessions for the property including but not limited to:
    - Soda vending
    - Newspapers
    - Snack machines
    - Gift shop
    - And more

Rates & Prices

  • Establish all rates and rate schedules
  • Establish all prices

Sources & Accounting

  • Contract and manage accounting firm to handle all hotel accounting needs to include payroll, monthly profit and loss statements, accounts payable, and W2 forms

Interested in learning more about our hotel operations management? Contact us today to start a conversation.

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